We care about your privacy and only require to confirm your identity with documents in extremely exceptional cases.

Almost instantly. That depends on the payment provider that you will choose.

Usually it takes up to 5 working days to process a withdrawal depending on the payment method that you will choose.

Detailed information you can get from Bonus Terms and conditions

Bonus wagering happens when you play different slot games, connected with each bonus. All bets summarise until amount of sum of the bets is more than amount required for wagering. Example: if bonus is 100 EUR, and wagering is x10, to finalise wagering requirements you have to make bets equal to 100 EUR × 10 = 1000 EUR.

Please do carefully read bonus terms and conditions. Maybe you are trying to wager bonus with games, that are not allowed for wagering, or if your bet is bigger then maximum allowed. If issue persists - please do contact us for help

If you are our regular player, please do contact us for a special conditions, offers and bonuses

Try to refresh a page, game will continue as intended. If this does not help , please do try to use other browser (Google Chrome, Mozilla Firefox, Opera, Internet Explorer). If this does not help, please do contact customer support for help

You can always contact our customer support for additional information and help